The U.S. Interagency working group on Limited English Proficiency defines LEP individuals as those who “do not speak English as their primary language and who have a limited ability to read, speak, write, or understand English. These individuals may be entitled language assistance with respect to a particular type or service, benefit, or encounter.” Support for LEP persons is mandated by Title VI of the 1964 Civil Rights Act and by Executive Order 13166, which was issued in 2000 and directs federally-funded programs to provide “meaningful access” to LEP persons.
APT is committed to clear communication and assistance for our patrons no matter what language barriers may exist. While our bus brochures and website are in the early stages of their development, we are already laying the groundwork for a variety of translated materials and outreach to the international community through meetings and feedback events. LEP programs also typically employ graphic communication strategies: international symbol sets and other easily recognizable icons and braille signage are a few examples.
If you are interested in seeing us make improvements in the arena that an LEP program covers, please take a moment to skim our LEP plan and then share your ideas and suggestions with us. If you feel you have skills or experience that would allow you to assist us in meeting the LEP program goals we have already set, please get in touch with us as well.Download the APT LEP plan.